Consumer RIGHTS ✓✓✓

• The right to satisfaction of basic needs

 

- To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

• The right to safety

- To be protected against products, production processes and services that are hazardous to health or life.

• The right to be informed

- To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling.

• The right to choose

 - To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality.

• The right to be heard

- To have consumer interests represented in the making and execution of government policy, and in the development of products and services.

 

• The right to redress

- To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.

• The right to consumer education

 - To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.

 

• The right to a healthy environment

-To live and work in an environment that is non-threatening to the well-being of present and future generations.