Friday, 26 April 2013

Better monitoring of ONLINE PURCHASING

Online Purchasing / E-Shopping

 There has to be a more secure and established mechanism to oversee the process of online purchasing as more people turn to e-shopping for their needs.
 
With the growing popularity of e-shopping and deal sites, mechanism would need to be put in place to ensure the authenticity of these dealers.
 
“More and more deal sites are popping up. There must be a system to help customers know which sites can be trusted, such as a mark of validation.

Complaints !!!

It was recently reported that the National Consumer Complaints Centre (NCCC) had received over 400 complaints against some 10 deal sites between September and December last year, 61% of which were about the quality of purchased products.
 
This year, the centre, which is affiliated with FOMCA, had received more than 100 complaints pertaining to deal sites.

Be an Intelligent consumer :)

 ~ do as many background checks as possible on the sellers of the products before making purchases


~ do research on the products that they want to buy


~ consumers who were dissatisfied with their online purchases to inform their dealers right away